At TMBTENT, customer satisfaction is our #1 goal – we want you to be thrilled with any item purchased from us!
To that end, we offer a 100% satisfaction guarantee for all of our products and are happy to accept returns within 30 days of your order date.
All returns will be refunded 100% of the purchase price, but return shipping fees are the responsibility of the customer.
Our return shipping address will be provided upon contacting us.
Damages & Shipping Issues
Please contact us immediately if you received your order in a damaged condition. We will happily replace it at no additional cost to you.
Please note that international shipping can often be delayed by up to three weeks. If it has been more than three weeks since your order shipped to an international address (any address outside of the United States) please contact us.
To report a damaged or missing order, please contact us.